Stored Value Import

To import Wallets, create a CSV that adheres to the following rules:

See here for a sample file.


  • The first column of your import is how we will look up the user for whom you want to import stored value. The first row should include a header with one of the following values, corresponding with the identifier you use.
    • user_id
    • account_id
    • email
    • username
    • member_id
    • student_id
    • customer_id
    • pid
    • oktaid
    • phone_number
  • You must include the following headers:
    • user_identifier (see previous point)
    • amount
    • funding_account_id
    • expiration_date
    • notes
  • The amount column should be in dollars - can support up to 2 decimal places.
  • The funding_account_id column is the bank id from which the wallet is funded, if none is provided the default bank will be used. Note: you can reach out to your FanMaker POC or help@fanmaker.com if you don't know these funding account IDs.
  • The expiration_date column must include an expiration date in the form of 'mm/dd/yyyy' 'hh:mm:ss'. If none is provided the funds will not expire.
  • The notes column is a string that will be added to the wallet history, if none is provided we will use: "Added $X to Account",
  • An example csv might look like this:
member_id amount funding_account_id expiration_date notes
123456789 100.56 2 12/31/2023 13:17:09 Loaded funds $100.56