Rewards Identifier

This import type will upload custom identifiers or custom ids, you can have as many of these as you want. The most common one is the PID that Ticketmaster uses.

See here for an example CSV

To import rewards identifiers, create a CSV file that adheres to the following rules.

• The first column of your import is how we will look up the user. The first row should include a header with one of the following values, corresponding with the identifier you use.
  • user_id
  • account_id
  • email
  • username
  • member_id
  • student_id
  • customer_id
  • pid
  • oktaid
  • phone_number (must be 11 digit format with country code, area code, and phone number. Example: 19522177561)
• The second column identifier should be the rewards identifier you want to apply to this user.
• The third column identifier_type should be set to the appropriate identifier type for your account. Types include 'cust_id', 'pid', 'oktaid', and 'pbr_id'. If you are unsure what your identifier available types are, please contact support.

• An example entry would look like this:

  This would update the 'test@fanmaker.com' user and add a rewards identifier of 1234 to their account of type 'pid'

• An optional 'exclusive' column may be used to disable any currently active rewards identifiers of this type on an account.

  The above example updates the 'test@fanmaker.com' user and add a rewards identifier of 1234 to their account of type 'pid' and disables any previously set 'pid' rewards identifiers.