Vouchers provide flexible, code-based value with control over validity windows, single-use options, and redemption restrictions.
Easy to print, easy to use during gameday.
Game-day promotions - "Free hot dog" voucher valid only during the game
Sponsor activations - Partner-branded vouchers for specific items
Comps & service recovery - One-time use vouchers for specific situations
Group sales - Vouchers for food/bev included in group packages
Location: Point of Sale > Vouchers > Create Voucher
Field | Description |
Name | Voucher title (e.g., "Free Hot Dog Voucher") |
Value | Dollar amount (Format: $30.25) |
Funding Bank | Budget line for accounting |
Code | Unique voucher code (click Generate or enter manually) |
Field | Description |
Single Use? | If checked, voucher is fully consumed on first use regardless of transaction amount |
Description | Internal notes about the voucher |
Restrict to POS System | Limit to specific POS (e.g., concessions only) |
Redemption Restrictions | Limit to specific SKUs or categories |
Valid From | Date/time voucher becomes active |
Expire | Date/time voucher expires |
Single Use - Entire value consumed on first redemption. Best for “free item” vouchers, one-time comps.
Balance-Based - Value decrements with each use. Best for flexible spending vouchers.
Tip: For "free item" promotions, give single-use vouchers. This stops customers from using any leftover voucher balance on future visits if the item costs less than the voucher.
Set both Valid From and Expire to control exactly when vouchers work:
Game-day only - Valid From: Gates open (5:00 PM) / Expire: Game end (10:00 PM)
Weekend promotion - Valid From: Friday 12:00 AM / Expire: Sunday 11:59 PM
Season-long - Valid From: Opening day / Expire: Last game of season
Check Bulk Create? to generate multiple vouchers at once:
Qty - Number of vouchers to create
Group Name - Label to organize this batch of vouchers
System generates unique codes for each voucher. All vouchers share the same settings (name, value, restrictions, dates).
Check Import? to upload vouchers from a CSV file:
Group Name - Label to organize this batch of vouchers
Import File - CSV file to upload
CSV Format: Single column named code with the voucher codes to import.
