Vouchers are code-based value with control over validity windows, single use, and redemption restrictions. Easy to print, easy to use on gameday.
Location: Point of Sale > Vouchers
Game-day promotions — a "free hot dog" voucher valid only during the game
Sponsor activations — partner-branded vouchers for specific items
Comps & service recovery — one-time vouchers for a specific situation
Group sales — food and beverage vouchers bundled into group packages
The page opens on the Vouchers tab. A second tab, Daily Transactions, breaks redemptions down by day and voucher group.
Three tiles summarize your vouchers: Total Balance, Total Spent, and Total Expired. Below them, a Transactions chart plots redemption activity over the day.
Two tables follow:
Voucher Groups — every batch you've bulk-created or imported, with Title, Vouchers, Status, Created, and a View action. While a batch is still building, the status badge refreshes on its own, so you can watch a large run finish.
Vouchers — the individual vouchers, with Name, Code, Balance, Enabled, Created, Expiration, and Actions. Sort by Code, Created, or Expiration; search with Search vouchers.
The Enabled column is a live toggle — click the mark to switch a voucher off or back on.
Each row's Action menu offers Edit (a window over the table), View Transactions, and Delete.
Click + Voucher to open the Create Voucher window.
Name — voucher title, e.g. "Free Hot Dog Voucher"
Value ($) — dollar amount, greater than zero
Description — what this voucher is for. This one is genuinely required; the voucher won't save without it.
Starts At — when the voucher becomes active
Expires At — when it stops working
Single use voucher — see below
Redemption Restriction — tie the voucher to a Redemption Restriction group to limit it to specific SKUs, locations, events, POS systems, or time windows
Single use — the entire value is consumed on the first redemption. Best for "free item" vouchers and one-time comps.
Balance-based (leave the box unchecked) — the value decrements with each use. Best for flexible spending vouchers.
Set both Starts At and Expires At to control exactly when vouchers work:
Game-day only — Starts At: gates open / Expires At: game end
Weekend promotion — Starts At: Friday 12:00 AM / Expires At: Sunday 11:59 PM
Season-long — Starts At: opening day / Expires At: last game of the season
The Activation Mode switch at the bottom of the form decides what gets created.
Enter a Voucher Code, or click Generate for a unique one. Leave the field blank and a code is generated for you. The button reads Create Voucher.
Generate a batch of vouchers that all share the same name, value, restrictions, and dates.
Batch / Group Name — a label so you can find this batch later
Number of Vouchers — up to 100 per batch
The system generates a unique code for each one. Bulk creation runs in the background — watch the Voucher Groups table for progress. The button reads Create Batch.
Upload codes you already have.
Import Group Name — required, and used to organize the batch
CSV File — required
Your CSV needs a single column named code, one code per row. The import runs in the background; the Voucher Groups table shows its status. The button reads Upload & Queue Import.
Open a voucher with Action > View Transactions. Its page shows Balance, Spent, and Total Funding, along with its Name, Description, Status, whether it's Single Use, and when it Expires.
Transaction History lists every movement, with Date, Description, Funded From, Expiration, and Amount.
Two buttons at the top let you adjust the voucher directly: Add Value and Spend Value.
