Create Members

Create Members sets up a new member account for everyone on the list you upload.

Find it in the admin under Reports & Imports › Imports, or directly here.

Pick Create Members from the What are you importing? picker, then click Download example CSV and build your file from that.

Import Rules

Required column

• email — the new member's email address

That's the only column you have to send.

Optional columns

Include any of these when you have them:

• first_name — given name

• last_name — family name

• memberid — your membership number for them

• studentid — student number, for education programs

• ticketmasterid — Ticketmaster account id

Note: These headers have no underscore on this import — memberid, studentid, ticketmasterid. The example CSV spells them correctly, which is the easiest way not to trip over it.

Example Entry

A file with the headers email, memberid and first_name, and one row reading:

• email — [email protected]

• memberid — 55555

• first_name — John

This creates the member [email protected] with member id 55555 and first name John.

Worth knowing

Note: Members sign in with a code sent by email or text. No passwords are set or needed, and this import doesn't create any. A password column left over from an older template is simply ignored.

Note: Members who already exist are not changed by this import. The results file will tell you which rows were already on file.

Tip: If you want to load more than name and ids — addresses, phone numbers, priority points — create the members first, then use the Member Info import to fill in the rest. See our "Member Info" article.