Offers and How to Create a New Offer

Offers

Present exclusive deals and coupons to all (or a segment) of fans.

Best Practices

Create exclusive offers and discounts fans redeem without spending points. Think of these offers like deals that would be available in a coupon book but now easy to access digitally in your program. Once a fan redeems an offer, instructions (that can include bar/QR codes) are displayed for the cashier to fulfill, making it compatible with any system. Limits can be placed to restrict how many times a fan can redeem an offer and how many redemptions can be made by an entire fan base. Impressions and redemptions are tracked and downloadable to share fan data with partners.

Examples

• Offer discount tickets for events

• 25% off or BOGO coupons for various food partners or your own concessions/merchandise

• Automotive sales or repair discounts

• Cell phone carrier deals

• University Bookstore deal - $10 off your purchase after the game

• Offers can be restricted by time and segmented fans, i.e. offer a sandwich to all attendees of a particular game because the team won - no paper coupons needed

New Offer

1. Enter Offer Title.

2. Enter Offer Description.

3. Add Graphic.

4. Enter Quantity (available total quantity for the offer to be redeemed across all your members - 0 is unlimited)

5. Enter max redemptions per member. 0 is unlimited.

6. Enter days between redemptions for an individual member.

7. Enter Offer available dates.

8. Enter Redemption Instructions.

9. Optional: Filter access by tags or membership levels.

10. Optional: Enter venue(s) or venue group required for members to be located in order to redeem.

11. Click Submit.

Tip: Redemptions Instructions should be to provide instructions for the cashier or person at the partner location to give the member the offer.

This is very flexible and could include a promo code, QR code, or barcode, along with text. This should be viewed as the offer coupon and appear to be very similar to any coupon you have ever used.

To add custom html components like a promo code, QR code, barcode, etc. click on the pencil icon here:

Note: You are able to sell access to offers by making membership levels available by purchase and filtering the access to offers by the membership level purchased.

Custom Redemption (Optional)

Choose between an internal or external link if you would like the customer to redeem the offer within the app instead of outside of the app. Redemption Instructions can include (for external links) adding promo code or QR codes to display at checkout for the partner to use.

Behavior - Internal/External

• Internal - Link to the Privacy Policy

• External - Link to an external link (can be a QR code)