This is where you bring data into Fanmaker in bulk. Imports live in the admin under Reports & Imports › Imports, at app.fanmaker.com/admin/settings/imports.
Uploading happens in two steps: you pick the import type on the page, then you hand over the file. Nothing is applied until your file has passed a check.
Use the What are you importing? picker at the top of the page. It searches, so you can type "points" or "tags" instead of scrolling the list.
The moment you pick a type, its reference cards appear underneath — the columns that import accepts, which column has to come first, anything worth knowing before you run it, and a worked example.
A couple of types are listed here but are run from another page — Vouchers and Coupons are the two. Pick either and you'll get a card with a button through to the page that owns it. Those imports need details this page can't ask for, such as the group the codes belong to and how each code behaves when it's redeemed. Your file and its columns are the same; only the starting point differs.
Under the reference cards there's a Download example CSV button. It gives you a file with every column that import takes and one example row to replace. Optional columns are marked in that row, so you can delete the ones you don't need.
Start from it. It's built from the same list of columns that checks your upload, so its headers can't be out of date.
Click New Import — it stays greyed out until you've picked a type — then drag your file into the window or click to browse.
You can upload a .csv or an Excel .xlsx file. Excel files are read from their first sheet, so there's no need to re-save as CSV first. The limit for a single upload is 100 MB; split anything bigger and import the pieces one at a time.
Your file is checked on the spot, before an import is created and before a single row is applied. The review tells you:
Whether the file is good to go, or how many problems need fixing
Anything we tidied up for you — stray blank rows at the end, a file that separated columns with semicolons instead of commas, an empty column your spreadsheet left behind
The columns we found in your file, plus any required column that's missing and any extra column we'll ignore
A preview of the first five rows, so you can confirm your data landed in the columns you expected
If it's clean, click Process this file and the import starts.
If it isn't, click Download error report. You get a CSV of only the rows that failed, each with a Problem column explaining what went wrong. Fix those rows in your spreadsheet and upload again.
