Member Info fills in profile details on members who already exist — names, addresses, phone numbers, your own ids for them.
Find it in the admin under Reports & Imports › Imports, at app.fanmaker.com/admin/settings/imports. Pick Member Info from the What are you importing? picker, then click Download example CSV — it comes with every column already in the header row, so you only have to delete what you don't need.
The first column of your file is how we find the member each row belongs to. It has to come first — having an email column further along isn't enough.
Use whichever one of these you already have:
email — their email address
username — their username
user_id — Fanmaker's own id for the member
member_id — your membership number for them
student_id — student number, for education programs
ticketmaster_id — their Ticketmaster account id
cust_id — external customer ID
pid — external customer ID
oktaid — their Okta id, for sites using Okta SSO
phone_number — their mobile number. We match on the last 10 digits, so 19522177561 and (952) 217-7561 both work.
Everything this import updates is optional — send the ones you have:
first_name — given name
last_name — family name
member_id — your membership number for them
student_id — student number, for education programs
ticketmaster_id — Ticketmaster account id
paciolan_id — Paciolan account id
address — street address
address_2 — apartment, suite, unit
city — city
state — state or province
zip — postal code
country — normalized on the way in, so "USA" and "United States" both land
phone_number — 11 digits, including country code. For example: 19522177561
priority_points — priority points balance
relationship_status — your own relationship or status label
A file with the headers email and member_id, and one row reading:
email — [email protected]
member_id — 1234
This updates the member [email protected] and sets their member id to 1234.
