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Importing Attendance

Upload event attendance records to award check-in points via CSV

Attendance records that a list of members attended an event. It's the fallback when something goes wrong with scanning, or when an event was tracked in a system outside Fanmaker.

Find it in the admin under Reports & Imports › Imports, at app.fanmaker.com/admin/settings/imports. Pick Attendance from the What are you importing? picker, then click Download example CSV to start from a file with the right headers.


Import Rules

The first column

The first column of your file is how we find the member each row belongs to, and it has to come first. Use whichever one of these you already have:

  • email — their email address

  • username — their username

  • user_id — Fanmaker's own id for the member

  • member_id — your membership number for them

  • student_id — student number, for education programs

  • ticketmaster_id — their Ticketmaster account id

  • cust_id — external customer ID

  • pid — external customer ID

  • oktaid — their Okta id, for sites using Okta SSO

  • phone_number — their mobile number. We match on the last 10 digits, so 19522177561 and (952) 217-7561 both work.

Required column

  • event_id — the event to record attendance at. Event IDs are shown on the event's edit page.


Example Entry

A file with the headers email and event_id, and one row reading:

  • email — [email protected]

  • event_id — 52

This records attendance at event 52 for [email protected] and grants that event's upload points.


Worth knowing

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Note: The points awarded match the Upload Points setting on the event you're importing against, so set that before you run the import.
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Note: Attendance is recorded as of the event's start time.
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Note: A member who already has an attendance record for that event isn't awarded again. Those rows come back in the results saying the member was already awarded for that event, so re-running a file is safe.

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