Membership Levels assigns a membership level, with an expiration date, to members who already exist. Use it once your levels are set up in your program.
Find it in the admin under Reports & Imports › Imports, at app.fanmaker.com/admin/settings/imports. Pick Membership Levels from the What are you importing? picker, then click Download example CSV to start from a file with the right headers.
Import Format
The first column
The first column of your file is how we find the member each row belongs to, and it has to come first. Use whichever one of these you already have:
email — their email address
username — their username
user_id — Fanmaker's own id for the member
member_id — your membership number for them
student_id — student number, for education programs
ticketmaster_id — their Ticketmaster account id
cust_id — external customer ID
pid — external customer ID
oktaid — their Okta id, for sites using Okta SSO
phone_number — their mobile number. We match on the last 10 digits, so 19522177561 and (952) 217-7561 both work.
Required columns
level_id — matches an ID on your Membership Levels dashboard
expiration_date — when the level runs out, written as MM/DD/YYYY
Example Entry
A file with the headers email, level_id and expiration_date, and one row reading:
email — [email protected]
level_id — 52
expiration_date — 01/12/2028
Worth knowing
