Member Activity and Point Ledger

The Activity and Point Ledger tabs in a member profile are where you go to answer "what has this person actually done, and what did they earn for it?"

Activity sits in the tab strip at the top of the profile. Point Ledger may be tucked under the More dropdown at the right end of that strip, depending on how wide your window is.

Activity Tab

The Activity tab is the raw log — every action recorded for this member, whether or not it earned points. Each row shows:

• Type — what the member did

• Date

• Subject — the specific thing they interacted with

• Awarded — the points that action earned, or Not scored if it didn't match a scoring rule

Click Detail on any scored row to see the full breakdown for that activity.

Tip: "Not scored" is the answer to most "why didn't they get points?" questions. It means the activity was recorded but didn't match any of your program's scoring rules.

Point Ledger

The Point Ledger is the money side of the same story — only the activities that actually moved points. Each row shows:

• Activity

• Date

• Awarded

• Spent

• Expired — the number of points that expired unspent

• Expiration Date, when your program expires points

Click Detail to open the full record for that entry.