Open any member from Members, and the first tab you land on is Overview — a high-level picture of how that person is engaging with your program.
The member header
The header sits above every tab in the member profile, so you never lose track of who you're looking at:
Name and email — with an Undeliverable warning if their email is bouncing
Membership level badge
Inactive since badge, if they've gone quiet
Tags applied to this member on your site
User ID and the date they joined
What's on Overview
Points Earned, Points Spent, Points Available, and Points Expired
Active / Not active status, with the date they were last seen
Last Attended — the most recent event they attended, with a map of the venue and a link straight to their attendance record
Connections — any linked services, showing Type, Status, Username, User ID, and when they connected
Most Visited and Last Viewed pages
Engagement (last 12 weeks) — a chart of scored activities per week
Engagement — a filterable feed of their activity, with Date, Activity, Points Earned, and Adjustments. Filter by date range and activity type, then click View on any row to open the full detail.
