New Purchase Punch Card

Purchase punch cards reward fans for buying things. Each qualifying purchase earns a punch, and finishing the card earns a reward.

Where to find it

Point of Sale › Purchase Punch Cards

How to make a new purchase punch card

You aren't asked to pick a card family. Opening the form from Purchase Punch Cards sets that for you, and everything can be set up on this one page.

Step 1 — Open the form

Go to Point of Sale › Purchase Punch Cards and click New Purchase Punch Card.

Step 2 — Fill out the card

Work through the form, watching the live preview of the member-facing card as you go.

Details

• Title — required, up to 120 characters.

• Subtitle — required, up to 255 characters. This is the description members see.

• Type — choose how the card is completed:

  • Purchase-based (qualifying SKUs) — the fan buys qualifying items.

  • SKU Passport (collect SKUs) — the fan collects each required item.

• Start date / End date — optional. The start date is when the card becomes available, and the end date is when it's hidden.

• Purchases needed — how many qualifying purchases complete a purchase-based card.

Note: Titles are best kept short and sweet, with some information about what needs to be purchased and the prize for completing the card (e.g. Buy 5 Hot Dogs = Free Combo!).

The description should be as descriptive as possible, so members know what they need to buy to complete the punch card and what they will win (e.g. Buy any 5 concession items this month to win a free combo!).

Tip: Use clear and time-bound messaging to create urgency (e.g. "Complete this month's punch card for bonus rewards!").

How Fans Earn a Punch

• SKU bucket (optional) — limit the card to a saved group of SKUs.

• Qualifying / required SKUs — search by name or stock ID and add each SKU. Order matters, with the top of the list first. You can add an image for each item.

Appearance

• Title image — a 340×108 transparent PNG that replaces the title text on the member-facing card. It must be a PNG.

• Stamp image — a square PNG used for each punch.

• Stamp icon, Punch fill colour and Punch mark colour — control how each punch looks.

Member Facing Instructions

An optional rich text box. What you write shows in the member app under "How to Participate".

Tip: Use the instructions to tell members exactly how a punch is earned, in plain language and short steps (e.g. "Buy any hot dog at a concession stand and pay with your Rewards account. Each purchase earns one punch. Collect all 5 to win a free combo!"). Mention anything that could trip them up, like which items count or the date the card ends.

Completion reward

Pick the Reward type. A card gets exactly one reward, and you then fill in the field that appears:

• Grant points — enter Points to grant.

• Grant a prize — choose the prize.

• Grant a sweepstakes entry — choose the sweepstakes.

• Grant stored value — enter an amount and choose the source bank.

• Assign a coupon — choose a coupon to draw codes from. The list shows how many codes are left.

Note: You can only configure one completion reward at a time. Choosing points and a prize on the same card will be rejected when you save.

Tip: When selecting a prize for members to win, make sure to set the prize up as an admin-only prize in the prize store, so it's not available for members to redeem without completing the punch card.

Tip: Offer a mix of points and prize items (e.g. gift cards, merch) for completed cards.

Audience & Visibility

• Allowed membership levels — limit the card to certain levels.

• Restrict to users on the allow list — only fans with the tag you enter can see the card.

• Exclude users on the block list — fans with the tag you enter are kept out.

Step 3 — Create the card

Click Create Purchase Punch Card. You'll land back on the Purchase Punch Cards list.

After the card is live

• Open it from View in the list to edit it or see Recent Entries.

• You can't change the Type once fans have earned punches on the card.

• Deleting a card from the list or its page removes it for fans.