Deactivate Members Import

The Deactivate Members import deactivates multiple members at once. Deactivated members keep their data and can be restored later.

Where to find it

Reports & Imports › Imports › Deactivate Members

https://app.fanmaker.com/admin/settings/imports

File Format

The first column identifies the member. Use one of: email, username, user_id, member_id, student_id, ticketmaster_id, cust_id, pid, oktaid or phone_number (matched on the last 10 digits).

Optional: notes, the reason for deactivating. It appears in the Notes column on the Deactivated Members list. If left blank, it reads "Bulk deactivation, import #…".

Tip: Click Download example CSV for a template.

Running the Import

1. Choose Deactivate Members from What are you importing?

2. Click New Import and upload your CSV.

3. Confirm the number of members to be deactivated.

Track progress under Existing Imports.

Note: This import can't be reverted. Members are restored one at a time from Members › Deactivated members.

Members already deactivated are skipped and reported as "Already deactivated," not as failures.

Only your program is affected. Members' other Fanmaker programs aren't changed.