---
title: "Point Expiration"
description: "Set whether and when members' points expire"
url: https://help.fanmaker.com/en/articles/432-point-expiration
collection: "General Settings"
updated: 2026-10-13
language: en
---

# Point Expiration

Set whether and when members' points expire

Point Expiration controls how long points stay in members' accounts.

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## Where to find it

Settings › General › Point Expiration

[https://app.fanmaker.com/admin/settings/general](https://app.fanmaker.com/admin/settings/general)

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## Options

**Never:** points don't expire.

**Rolling:** each point expires a set number of days after it's earned. Enter the **Point Life (Days)**.

**Fixed date:** all points expire on one date. Set **Expire All Points On** (in your site's timezone).

-   At the top of the next hour after saving, every unexpired point moves to the new date, including points that already had a different expiration.
    
-   Points that have already expired stay expired.
    
-   After the date passes, newly earned points don't expire until you set a later date.
    

> **Success:** **Tip:** Season-based programs can roll the fixed date forward at the start of each season.

Click **Save Settings**.

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## Changing Options

Switching to **Never** or **Rolling** only affects points earned from then on. Points that already have an expiration date keep it.

> **Info:** **Note:** Expired points are never restored by changing this setting.

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## Expiring Points Email

The **Expiring Points** rule emails members who have points expiring in the next month. Turn it on under [Communications › Notification Rules](https://app.fanmaker.com/admin/settings/notification_rules). See [Member Notifications](https://help.fanmaker.com/en/articles/311.md).

A member's expired and soon-to-expire points are shown on their Points tab. See [Member Profile - Manage Points](https://help.fanmaker.com/en/articles/356.md).
