Venues

View and edit your venues here in the admin — Events › Venues.

Every event has to happen at a venue. This is the list of your physical locations — stadiums, concourse outlets, retail partners — and it's what check-in flows, the venue map, and per-event lookups all read from.

The list shows each venue's Name, City / State, Latitude, and Longitude, with a search box for finding one by name, city, or ID. A tab strip at the top switches between Venues and Venue Groups.

Create a New Venue

Add a new venue here in the admin with the "New Venue" button.

Venue Description

1. Enter the Venue Name.

2. Enter a Subtitle. (Optional)

3. Enter a Description — this is the public description fans see. (Optional)

Details

1. Enter the Phone Number. (Optional)

2. Enter the Website. Must start with https://. (Optional)

3. Upload a Photo. JPG or PNG, resized to fit 750×375. (Optional)

Location

1. Enter the Street Address, City, State, Postal Code, and Country. (Optional)

1. Set the Latitude and Longitude. Both are required. The quickest way is the "Find coordinates from address" button above the map — it fills them in and moves the pin for you. You can also click or drag the pin on the map directly.

1. Adjust the Radius (miles) for your venue's needs. The shaded circle on the map shows it.

Note: Coordinates are how we verify a member is close enough to check in. A venue without them is skipped during GPS validation.

Tip: If you're creating a venue for an indoor arena or stadium, a member's GPS location can be thrown off inside, so it makes sense to set the radius a little larger than the building itself. GPS accuracy also varies with device, signal, and weather — when in doubt, a larger radius is better. Beacons help too.

Mobile App Buttons (Optional)

These render on the venue's screen in the mobile app. Add one with "+ Add Button" and give it an Icon, a Label (up to 22 characters), and a URL. Drag a row to reorder.

Assignments (Optional)

• Venue Groups — type to find a group; picks show as pills. Events configured for a group include this venue.

• Beacons — assigned beacons bind range events here for check-in lookups. A beacon belongs to one venue, so picking one that's assigned elsewhere re-assigns it. The list tells you when that's the case.

• Point of Sale — check "Promote POS earning here" to mark this venue as a place fans can earn POS points, so the app can surface it. Shown on programs with POS earning configured.

Save

Click "Create Venue". On an existing venue the button reads "Save Changes".

Note: The optional fields — subtitle, phone number, website, photo, and address — are what our Map Feature displays, so fill them in if you use it.

See an example of our map feature below: