Sending an Email or Notification to Users Attending an Event

You can send a push notification or an email to the members who attended an event straight from that event's dashboard.

Open the event's dashboard

1. Open the Events list in the admin.

2. Click the event's name (or its attendance number) to open the event dashboard.

Send from the dashboard

At the top right of the dashboard, you'll see Push, Email and (if your program has text messaging) Text, followed by Edit and the Actions menu.

• Click Push to write a push notification.

• Click Email to write an email.

• Click Text to write a text message. It opens the text messaging composer for this event. It's shown only on programs with text messaging.

The audience is set to this event: Everyone who attended. Messages go to all attendees of the event, and you can't narrow the list from here.

Note: These buttons only appear once the event has started and has at least one attendance record. For an event that hasn't happened yet, or has no check-ins, you won't see them. They're also hidden for read-only admin roles.

Steps to send an email

1. Check the Audience. It shows "Everyone who attended".

2. Write the Subject.

3. Write the Message. It's a rich text editor. Type {{ to pick a variable, or click any token below the editor to insert it at the cursor. Variables are replaced with each recipient's own data on send.

4. Set Send At. It defaults to now. Set a future time to schedule delivery.

Tip: Use Preview before sending to see the email as it will render.

Steps to send a push notification

1. Write the Message. It must be 140 characters or less. A live counter shows what's left, and there's an emoji picker beside it.

2. Add Media (optional). JPG, PNG or GIF up to 8 MB, or MP4 up to 20 MB.

3. Check Add a link to this message to make the push tappable (optional). The link can point at an Event, Auction, Prize or Sweepstakes on your site, or at an external URL.

4. Check Schedule this message for a later time? and set Send At to send it later (optional).

5. Check the Audience, then send.

Note: Scheduled messages cannot be canceled.

Tip: The push composer's Just me audience sends a real push to your own fan account first, through exactly the same path fans get. Use it to check how the message looks on a phone before sending to everyone.