Importing Tags

Import tags to assign multiple labels to user accounts

Tags applies one or more tags to members who already exist.

Find it in the admin under Reports & Imports › Imports, at app.fanmaker.com/admin/settings/imports. Pick Tags from the What are you importing? picker, then click Download example CSV to start from a file with the right headers.


Import Rules

The first column

The first column of your file is how we find the member each row belongs to, and it has to come first. Use whichever one of these you already have:

  • email — their email address

  • username — their username

  • user_id — Fanmaker's own id for the member

  • member_id — your membership number for them

  • student_id — student number, for education programs

  • ticketmaster_id — their Ticketmaster account id

  • cust_id — external customer ID

  • pid — external customer ID

  • oktaid — their Okta id, for sites using Okta SSO

  • phone_number — their mobile number. We match on the last 10 digits, so 19522177561 and (952) 217-7561 both work.

Required column

  • tags — the tags to apply, separated by the | character (above the backslash on most keyboards)


Example Entry

A file with the headers email and tags, and one row reading:

This applies the student and spring2014 tags to [email protected].


Worth knowing

info icon
Note: Every row can carry a different set of tags, so you never need one file per tag. Put as many as you like in the tags column, separated by |.
success icon
Tip: To take a tag back off, use the Remove Tag import instead. See our "Remove Tag" article.

Did this answer your question?
😞
😐
😁