Fanmaker connects to your Paciolan data to reward fans for buying tickets, donating and attending with their season tickets. Your Fanmaker team sets up the data feed and builds your scoring rules. Here’s what we’ll need from you. For an overview of every provider, see
Ticketing Overview.
Connection Details
School code: your Paciolan school code.
Paciolan contact: the name and email of whoever manages your Paciolan account, so we can coordinate the data feed.
Member matching: we’ll confirm with you how your Paciolan accounts should be matched to Fanmaker members.
What to score: let us know which of these you want turned on:
Ticket purchases
Donations
Scans: if fans can be scanned more than once (for multiple events, for example), let us know if each scan should count.
Scoring Decisions
Send us one set of answers for each reward you want to set up.
Type: is this reward for purchases or donations?
How points are awarded:
Points per dollar: points scale with the amount spent or donated.
Flat points per purchase: a set number of points each time a purchase matches.
What it applies to: the Paciolan campaign, item and/or event codes the reward should match.
Points: the points-per-dollar rate, or the flat amount.
Name and description: what the reward is called, and the text fans see in their point history.
What to Send Us
School code
Paciolan contact name and email
Which you want scored: purchases, donations and/or scans
For each rule: type (Purchase or Donor), points per dollar or Per Purchase/Rule Match, campaign/item/event codes, points amount, name and description
Send everything to your Fanmaker Activation Coordinator or [email protected].
After You’re Connected
Event Codes: Ensure you accurately add your Event Codes to each event, so the scoring rules award points as intended. Paciolan event codes can be added in the Ticketing section of an Events settings.
Connect Tickets card. Fans link their account from this card. See Connect Tickets Description.
Changes. Need a rule added or changed? Email [email protected].