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Ticketing Overview

Reward fans for buying tickets and showing up, and find out what we need from you to get connected

Fanmaker integrates with the major ticketing providers, so your members can earn points for buying tickets, renewing season tickets and attending games. Your Fanmaker team handles the technical setup. You tell us how you want fans rewarded, and we’ll build it.


Supported Providers

Provider

Best for

What fans can earn points for

Ticketmaster (Archtics)

Ticketmaster venues

Single-game and plan purchases

Paciolan

Paciolan schools

Ticket purchases, donations and season-ticket scans

TDC (Tickets.com / ProVenue)

ProVenue venues

Ticket scans and attendance

SeatGeek (Ringside)

SeatGeek Enterprise venues

Purchases, attendance and loaded tickets

Each provider needs slightly different information. Find yours below:

  • Ticketing: Ticketmaster

  • Ticketing: Paciolan

  • Ticketing: TDC

  • Ticketing: SeatGeek


How Setup Works

  1. Let us know your provider. Reach out to your Fanmaker Point of Contact or [email protected].

  2. Send us your setup details. Use the checklist in your provider’s article.

  3. We connect and configure. Fanmaker connects your account, manages credentials and builds your scoring rules.

  4. Review and launch. We’ll confirm everything with you before fans start earning.

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Tip: Decide how you want to reward fans before you reach out. For example: which games count, how many points per dollar, and whether resale or transferred tickets should earn. It’s the biggest factor in how quickly we can go live.

After You’re Connected

  • Connect Tickets card. Members link their ticket account from the Connect Tickets card. You can customize the card’s copy and the points fans earn for linking. See Connect Tickets Description.

  • Member purchases. On Ticketmaster programs, a member’s ticket purchases appear on their profile. See TM Purchases.

  • Changes. Need a scoring rule added or changed mid-season? Email [email protected] with the details.

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