If you use Tickets.com (ProVenue), Fanmaker rewards fans when their tickets are scanned at your events. Once connected, scans sync automatically and attendance points are awarded. There’s nothing for you to manage day to day beyond adding Event Codes to your events and setting Attendance Points. For an overview of every provider, see Ticketing Overview.
Connection Details
Fanmaker manages the TDC credentials on your behalf. To get started, we’ll need:
ProVenue contact: the name and email of your Tickets.com / ProVenue account contact, so we can coordinate access.
Events to include: the events you want fans rewarded for attending, so we can map them to your Fanmaker events.
Setting Attendance Points
TDC scans award points through each event’s attendance settings in the admin. Before your first event, make sure every event is created in Events with its attendance points set.
Event Codes
Add the Tickets.com event code to each event so scans award points. In Events, edit the event, open Ticketing, and add the code under TDC Events. Enter the event code, even though the field is labelled “Event ID”. Scans for events without a code won’t earn points.
What to Send Us
ProVenue contact name and email
List of events to include
Send everything to your Fanmaker Activation Coordinator or [email protected].