The Fanmaker Shopify integration supports the following features in any combination:
Fanmaker Mobile Wallet — Fans scan their wallet pass or ticket at any register
Gift Cards — Redeem gift card balances at checkout
Loaded Tickets — Supports Ticketmaster, Tickets.com, and Ticket Return
Vouchers — Apply vouchers during transactions
Discounts & Coupons — Apply Fanmaker discount codes at checkout
Stored Value (SV) Payments — Pay using stored value loaded to the Fanmaker mobile wallet
Loyalty Point Earning & Redemption — Earn and redeem loyalty points on Shopify purchases
Point Scoring — Add point scoring here in the admin
Tip: For more background on the integration, see the blog post: Shopify Now Fully Supports the Fanmaker Mobile Wallet, Loaded Ticket Payments, and Loyalty Ecosystem
1. Go to the Discounts tab
2. Click Create discount
3. Select the type of discount you want for the CODE
4. Make sure the method selected says: Discount code
5. Type the discount code, must be equal to the code stored in Fanmaker system
6. Define the discount amount and other eligibility rules if desired
7. Make sure that at least product and order discount combinations are marked
Note: The discount code in Shopify must exactly match the code stored in the Fanmaker system. If there is any difference in spelling or casing, the discount will not apply.
Tip: When setting up discount combinations, ensure both Product discounts and Order discounts are checked so that Fanmaker discounts can stack properly at checkout.
Use the scenarios below to verify that the integration is working correctly. Test each scenario that applies to your setup.
1. Add items to the cart
2. Scan QR code
3. Complete transaction
What to verify: Fan receives loyalty points for the purchase. You can pull a report to help confirm.
Add loyalty points for purchases here if you haven’t already.
1. Add items to the cart
2. Scan QR code
3. Click Pay with Stored Value and select the amount
4. Complete transaction (Online: finish order, POS: select Fanmaker as payment method during checkout)
What to verify: Stored value deducts the correct amount and loyalty points are earned.
Stored Value
How to configure and manage stored value accounts within the Point of Sale system.
1. Add items to cart
2. Scan QR code
3. Discounts should be applied automatically to the order if any
What to verify: The discount reduces the order total and loyalty points are earned on the final amount.
Discounts
How to create, organize, and assign discounts to program members within the Point of Sale tab in the admin.
1. Add items to cart
2. Scan/type QR code
3. Discounts should be applied automatically to the order if any
4. Select pay with SV and amount
5. Complete order (Online: finish order, POS: select Fanmaker as payment method during checkout)
What to verify: The discount applies first, then stored value covers the remaining balance, and loyalty points are earned.