Purchase Methods & Fulfillment Types

Every prize has two key settings: its Purchase Method (how the member pays) and its Fulfillment (how it’s delivered or what it awards). You’ll find both in Rewards › Prizes.

Purchase Methods

• Use Points: points are spent from the member’s balance

• Unlock with Points: members who reach a point threshold can claim the prize without spending points

• Credit Card: purchased by card

• Use Points or Credit Card: the member chooses which to use

• Pay via Invoice: the member commits in the app, and you invoice them outside Fanmaker

Note: A connected Stripe account is required for any option involving credit card payment.

Fulfillment Types

• Shipping, Pickup and Other: physical delivery or collection in person (Other lets you set a custom label such as Will Call)

• Award Stored Value: credits the member’s wallet

• Digital Code Delivery: emails a pre-uploaded code when the prize is redeemed

• Digital Tickets: puts event tickets on the member’s pass (see [Digital Ticket Delivery](link once published))

• On some sites: Issue Coupon, Extend Membership, Subscribe to Plan, Grant Points

For field-by-field setup, see Creating a Prize Item & Setting Up Stored Value as a Prize Item.

Note: The fulfillment type is locked once the prize is created. To use a different type, create a new prize.